Key Responsibilities:
Sales
- Contribute to the attainment sales goals.- Convey the importance of the Sleep.8 customer experience.
- Enforce excellent customer service through quotations, customer approach and relationship development.
- Coordinate and seek assistance from the Store Manager or Assistant Store Manager in closing a sale or suggesting a special order.
- Promptly and efficiently process all basic sales transaction through Moysklad system.
- Attempt name capture at every transaction.
Communication
- Actively participate in staff meetings for the purpose of discussing steps of the sale, policy implementation or changes etc. and to encourage an exchange of information and ideas.
- Diffuse customer service concerns and defer escalated issues to store or assistant store manager.
Merchandising
- Participate in the merchandising of the store in order to acquire the skills necessary to work independently.
- Merchandise store as directed by Sleep.8 visual guidelines, accordingly with the Sleep.8 visual principles.
- Implement correct usage of signage.
- Ensure all stock is well maintained and in good condition.