Essential
• Positive and outgoing with the ability to naturally converse with customers
• Passionate about providing exceptional customer service, committed to understanding a customer’s needs/expectations with a strong desire to exceed them
• Adaptable with the ability to build strong working relationships within small teams
• Excited to learn about Swatch products and gain a technical understanding of our ranges
Preferred
• Have experience within retail and/or fashion accessories
• Be accommodating to shifts, longer trading hours and staying late for events etc
• Have experience dealing with international customers
• Ability to communicate in multiple languages
• Commercial focus with a desire to exceed KPIs