Customer Service
Excellent rates of pay

Job Description:

Shift Manager – Wingtop

At Wingstop, our mission is “To serve the world flavour “.

No one does wings like us because no one cares like us. We take pride in being the ones who serve the ultimate Flavour Experience unlike any other in the UK.

To do this well, it takes a team of people who don’t just show up.

We get at it every day, influencing this through our core values by being authentic, with an entrepreneurial approach, by having Fun and always being Service minded.   

What we offer…

  • A branded Wingstop - uniform, water bottle, Oyster card holder & Bag -given to every new starter.
  • Role specific training plans to support your growth, in line with the Wingstop journey.
  • Instant access to our benefits and communications platforms – Including an exclusive Employee 20% discount digital card. a
  • Health & safety training via our Flow E-leaning platform to support your development & safety.
  • A cool & fun working environment – We have fun with our teams, we offer authentic flavour, we cherish our loyal customers through a service minded approach & we play greatmusic  - It’s a  vibe!
  • Access to our generous staff food policy


What does the Shift Manager role include:

  • Before the shift starts, you’ll check you’ve got the right people, in the right place at the right time to ensure you and the team deliver exceptional customer service.
  • On shift, you’ll spot great performance and be quick to recognise and thank the crew member.
  • As part of the management team, you’ll help create an awesome working environment where people are happy to come to work and have fun!
  • We never compromise on the quality of our food, so you’ll be quick to spot when things are not right and take appropriate action.
  • If something does go wrong, you’ll deal with any complaints promptly by letting the General or Assistant Manager know.
  • It’s your responsibility to follow all Wingstop food safety and health and safety policies and practices while on shift to keep our customers and crew safe.

About The Applicant:


To be considered, you must have 6  - 12 months’ worth of supervisory or management experience, essentially within the hospitality sector.

Please note to be considered, you must have the right to work within the UK, be available to work shifts Mon – Sunday, flexible to work openings or closes and work an average of 48 hours per week.

Our operating hours are  subject to change. Please see our location page for more details.

Wingstop oozes entrepreneurial flair, through our famous flavours, with a unique identity in the fast casual sector and through our people orientated values. Join our team – apply today!


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