Location
Bluewater
Department
Sales
Advertising Salary
Competitive
Vacancy Type
Part Time

Job Description:

PURPOSE OF THE POSITION

The Sales Associate is responsible for achieving store and personal sales goals by providing excellent standards of Customer Service at all times and by representing and by supporting the Diesel Brand and values.

AREAS OF RESPONSIBILITY

SALES

Achieve Store/Personal sales and Key Performance Indicator goals as assigned by the Store Manager by:

- Knowledge and understanding of store sales goals

- Best individual performance in line with Diesel Customer Service, Visual Merchandising, Merchandising guidelines and standards.

CUSTOMER SERVICE

Provide excellent Customer Service at all times, promoting the messages outlined in the Diesel Customer Service book and training programme:

- Welcome the customers like guests in our home

- Greet them

- Approach them in a individual way

- Profile them, discover their needs

- Propose what they need, facilitating complementary sale and

- Create loyalty

- Apply telephone policy

- Develop and retain long-term clients and add new customers to the mailing list.

- Maintain a positive, professional and sales orientated attitude.

- Maintain thorough understanding of all aspects of company history, customer service, product knowledge and policy and procedures.

- Maintain a positive and cheerful attitude and collaborative teamwork.

- Understand and apply the philosophy of the returns policy.

MERCHANDISING 

- Maintain and update product knowledge using all available product information tools.

- Develop and maintain an thorough understanding of the fashion industry and market trends.

- Communicate product needs to Department Head/Management.

- Communicate product quality issues to Department Head/Management as necessary.

- Replenish products as requested by the Department Head/Store Management or when needed.

- Be aware of any back stock and product inventory levels. 

About The Applicant:

You must be fully flexible and be able to work evenings and weekends.

You must also have experience in a similar role

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