About you:
Nobody’s Child are currently looking for an experienced Store Manager for a brand new store opening. Acting as a brand ambassador, you’ll represent our brand, bring excellent customer service skills and live and breathe our core values of sustainability and eco-conscious fashion. You'll drive team development and success, nurturing our store talent and managing performance and store KPI's.
Day to day, your responsibilities will include:
- Managing a small team of store assistants and supervisors, and the overall smooth running of the store.
- Managing team roster and scheduling.
- Managing all people related issues including performance management and conduct.
- Ensuring high levels of customer satisfaction and experience through excellent sales service.
- Driving performance and sales targets/KPIs.
- Assessing customers needs and providing assistance and information on all in store Nobody’s Child product.
- Following and achieving the department’s sales goals on a monthly, quarterly and yearly basis, going above and beyond to drive sales.
- Maintaining stock levels and presentable condition assigned areas.
- Ensuring consistent knowledge on Nobody’s child products and new ins, with an ability to cross sell products and offer styling solutions to customers.
- Process POS (point of sale) purchases.
- Handle returns.
- Suggest ways to improve sales through visual merchandising and styling.
- Represent our brand positively and passionately.
You'll come with management experience in a fast paced retail environment, a passion for sustainable fashion and our mission, and great people management and organisation skills.
If this sounds like your next opportunity, please apply and we will be in touch!