Dyson - Full Time Store Supervisor

Key Responsibilities:

• Support the daytoday leadership of the retail team, ensuring everyone understands expectations and feels confident in their role. 

• Lead by example through outstanding customer service, product knowledge, and demonstration standards. 

• Provide realtime coaching and guidance on the shop floor to elevate team performance. 

• Ensure every customer receives a warm, tailored, and premium experience reflective of the luxury standards. 

• Step in to handle customer queries or service challenges with professionalism and empathy. 

• Help the team adapt to the needs of a wide variety of international visitors and VIP guests. 

• Support daily operational tasks including opening/closing duties, compliance checks, stock management, and daily briefings. 

• Maintain exceptional store presentation to reflect both Dyson’s brand identity and the high standards. 

• Monitor stock levels, assist with replenishment, and communicate issues quickly and accurately. 

• Support the store leadership by driving sales performance and inspiring the team to achieve targets. 

• Lead engaging product demonstrations that showcase Dyson’s technology with clarity and enthusiasm. 

• Understand store KPIs and help coach the team on the behaviours that influence performance. 

• Partner effectively with the Store Leader, Assistant Store Leader, and wider Dyson Retail teams. 

• Communicate updates, expectations, and priorities clearly to the team to ensure alignment throughout the day. 

About You:

You’ll shine as a Supervisor if you are: 

• Experienced in retail or customerfacing roles, ideally with some leadership responsibilities. 

• Passionate about delivering exceptional customer experiences and supporting others to do the same. 

• Comfortable taking initiative and acting as a point of escalation or guidance for team members. 

• Adaptable and efficient in a fastmoving, diverse, and premium retail environment. 

• Enthusiastic about technology and excited to share Dyson’s innovations with customers. 

• Reliable, organised, and proactive in maintaining high operational and store standards. 

If you’re looking to grow your leadership skills while playing a key role in a dynamic, high energy retail environment, this role is a great next step.