Key accountabilities and KPIs include:
- Take direct ownership of store performance identifying opportunities for further growth
- Maintain a commercial approach to role and operations, to maximise store profitability
- Nurture, coach and develop strong diverse teams with a focus on delivering first class customer experience
- Proactively identify opportunities to ensure continued success in the store
- Recognise key areas of strength within the team and areas for growth
Who are we looking for?
You will be:
- A customer-centric leader who thrives in a fast-paced environment.
- Capable in managing high performing teams in a store or concession setting.
- Able to demonstrate your ability to influence and coach colleagues and sustain trusted relationships with colleagues at all levels.
- Confident in your delivery and motivated to add value, utilising the strengths of your team around you to think ‘bigger picture’.
- A natural role model with a passion and authority and you are both a ‘people’ as well as a ‘commercial’ person.
- Passionate about being on the shop floor interacting with our customers whilst sharing your knowledge and expertise with authority and confidence.