We are currently hiring Part Time Sales Assistants
Weekday, evenings and Weekend shifts included.
Who are we?
For over 30 years, we've travelled, we've laughed, we've grown. We believe life is for living and more fun with those we love. Our purpose is to bring positivity to our customers lives through the clothes we make, the things we do and the values we have
We are Made for Life. Trusted quality. Responsibly sourced. Proud to be a B Corp.
Equality and inclusion isn't an aspiration but the standard. We promote and drive equality within our workforce to ignite an inclusive foundation for us all to build and truly connect with our customers, colleagues, and communities alike. You play a key part in creating an environment free of prejudice, racism, sexism, harassment, bullying and any other form of marginalisation in our workplaces.
Role Overview
You put the customer at the heart of everything that you do, as the face of our business, greeting and serving our customers in a friendly, enthusiastic and professional manner. You are genuinely attentive and interested in our customers needs and will have the opportunity to learn all about our lovely products to ensure you can be as helpful as possible.
Role Responsibilities
To both greet and thank customers along with wishing them a fond farewell in a warm and friendly manner, ensuring they have had a memorable experience with us
Provide exceptional service at all times utilising your knowledge to help our customers find the best products to suit them for in-store and multi-channel sales
Efficient and attentive service at the tills
Processing sales, orders and refunds
Processing deliveries and helping to get all of the replenishment and new stock onto the shop floor
General housekeeping and tidying of the shop floor and back of house
Keeping up to date with company activity and promotions
Supporting floor moves, sale set ups and launches
To abide by all Fat Face policies and procedures
Ensure GDPR procedures are adhered to at all times