L'Occitane - Part Time Temporary Seasonal Sales Associate

Job Description:

Acting as an ambassador for L’Occitane during the Christmas period providing excellent customer service and effective product selling.

What Will You Do?

Always provide the highest level of service to ensure all customers have an exceptional shopping experience by following the L’Occitane ALWAYS Conversation
Consistently meet/exceed your personal Key Performance Indicators (KPI’s) set by the Boutique Manager to contribute to the success of the Company
Maintain excellent personal product knowledge to effectively advise and recommend products, campaigns and offers
Support in-Boutique and external customer events
Adhere to Company policies and procedures at all times. Ensure retail bulletin and other Boutique communications are read and followed in a timely manner.
Assist in maintaining the visual merchandising standards throughout the Boutique and participate in window campaign changes as required
Assist in upholding excellent housekeeping standards throughout the Boutique, back office and staff area
Support the Boutique Management with security and general Health & Safety monitoring
Performing any other tasks required by Boutique Management to support the needs of the business
Effectively use the Point of Sale (POS) system to process all transactions without error
Uphold the L’Occitane values ensuring PROSPERITY is at the core of everything we do
Offer & provide demonstrations (including hand massage) to all customers
Offer & serve refreshments, including wine on weekends and at special events

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